Aditi LATAM
Reimagine your reality
We are seeking a proactive SR Customer Success Manager to support our Commercial and Consumer App portfolio . The successful candidate will support our business clients in achieving their desired outcomes while using our platform, drive customer satisfaction, and foster long-term relationships. This role requires a blend of customer service excellence , forward thinking , and in-depth knowledge of commercial solutions .
What You’ll Need to Succeed :
3–5 years of experience in Customer Success , Account Management , or similar roles, preferably in B2B e-commerce or SaaS industries
Solid understanding of B2B e-commerce solutions and related technologies
Excellent communication , interpersonal , and presentation skills
Strong problem-solving and analytical abilities
Proven ability to manage multiple clients and products simultaneously while maintaining high-quality standards and personalized attention
Advanced English proficiency
Benefits We Offer : 100% Remote Work
30 Days Year-End Bonus & 50% Vacation Bonus
13% Savings Fund ( Aditi matches it )
Life Insurance (GNP)
Annual Salary Adjustments
Home Office Support
Certification Reimbursement
Annual Day Off
Flexible Working Hours
If you're passionate about building long-term client relationships and driving real impact, we’d love to hear from you.
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Succes Manager • Ciudad de México, Ciudad de México, Mexico