Goals :
Investigate quality issues and initiate and oversee the implementation of corrective and preventive actions.
Ensure that employees receive IPC training, J-STD training, and any other customer-required training as needed to meet quality requirements.
Responsibilities :
- Manage the technical processes of RMA and NCMR.
- Review RMAs and NCMRs to determine root causes as needed.
- Collaborate with production to correct processes / materials and prevent recurrence.
- Provide written 8D reports to customers with RMA findings.
- Offer technical guidance on necessary actions and complex rework procedures beyond simple “remove and replace” activities.
- Work with rework personnel and the Technical Department to develop instructions as needed.
- Review Aegis instructions for compliance with quality procedures and customer requirements.
- Track Corrective Action Requests (CARs)
- Follow up on Supplier Corrective Action Requests (SCARs) with vendors.
- Perform data analysis, problem-solving, and closure of system issues.
- Conduct data analysis and reporting to customers.
- Provide UL / CSA training as required.
- Coordinate with relevant departments to evaluate potential production processes.
- Verify router flow for new products.
- Develop a plan for product transfer review when moving production from one facility to another.
- Prepare and conduct FAI, feedback, and PPAP processes.
- Perform other duties as assigned.
- IPC-A-610 CIT : Certified IPC Trainer (CIS Training in Quality and Production)
- J-STD-001 CIT : Certified IPC Trainer (CIS Training in Quality, Testing, Production, and Support)
- Conduct supplier audits to verify compliance with procurement requirements.
Requirements :
5 years of experience in a similar positionIn-depth knowledge of all aspects related to the production of PCBAKnowledge of harness assembly and manufacturing requirements according to IPC-A-610, IPC-7711 and IPC-7721Knowledge of quality management systems and ISO 9001 : 2015 standards.Knowledge in ISO 14001, 45001 and 13485Bilingual Spanish / EnglishUS Valid Visa