Hostess

Press space or enter keys to toggle section visibility

• THE IMPACT OF THIS ROLE
• Primarily greeting and assisting Guests in a positive, welcoming and professional manner.

Anticipating customer needs and responding positively with a high sense of urgency to meet their requests, securing their utmost satisfaction.

Bid farewell diners, using their name as a gesture of recognition and encouraging them to return in the near future.

• KEY RESPONSIBILITIES
• Greet new and repetitive guests_
• Seating guests and controlling the flow of guests into the outlet while under pressure _
• Answer basic customer inquires_
• Provide analytical support and decision making tools to leadership team_
• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.
• CRITICAL SKILLS & QUALIFICATIONS
• Clear thinker_
• Aptitude to retain and process information at a high level_
• Exceptional customer service skills_
• Fluency in English and Spanish_
• High attention to detail_