Logistics Operations & Customer Service Coordinator (LATAM Contractor)

We help our clients enhance their talent attraction capacities, especially in technological profiles.

We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.

We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.

Location : Remote – LATAM / Mexico

Type : Contractor

Job Summary :

We are seeking a proactive Logistics Operations & Customer Service Coordinator to manage daily shipments, handle client communications, and support the overall logistics flow. The ideal candidate has experience in freight forwarding, traffic coordination, or logistics operations and thrives in a fast-paced remote environment.

Key Responsibilities :

Coordinate the movement of shipments across international and domestic routes.

Serve as the main point of contact for clients regarding shipment updates, delays, and documentation.

Collaborate with carriers and customs brokers to ensure smooth delivery.

Troubleshoot logistics issues and maintain proactive communication.

Maintain records and ensure operational compliance.

Requirements :

2+ years of experience in logistics, freight forwarding, or customer service in the supply chain field.

Strong communication and problem-solving skills.

Proficiency with logistics platforms or tools.

English proficiency (intermediate or above).

Based in LATAM or Mexico.

Rate : 650 USD dollars per month